Shipping & Handling
Our Free Shipping applies to most urban areas in Canada only.
We usually ship within 1 business day of receiving cleared payment. Most orders are shipped from our Toronto, Ontario warehouse.
Once your order has shipped, you will receive an email with a tracking number (if applicable).
We currently do not offer local pickup and only ship to confirmed shipping addresses indicated at checkout.
Exceptions
TechSnap's free shipping offer does not apply to:
- Canadian Territories (YT, NT, NU)
- Large items
Northern Shipping
Orders being shipped to the Northern Canadian Territories (YT, NT, NU) usually require 14 business days for delivery from the time the package has been accepted by Canada Post. Postage rates for destinations to north Canada vary on weight and travel time.
Carriers
Canada: We use Canada Post and Chit Chats Shipping for most urban areas of Canada.
- Delivery Estimate: 2-7 business days depending on final destination
USA: We use DHL Express Worldwide (Prepaid Duties) shipping for orders to USA.
- Delivery Estimate: 2-5 business days depending on final destination
Note: Large quantity orders will be shipped using FedEx Economy/Ground.
Taxes
Canadian customers will be charged sales tax (GST/HST) on all orders and varies by destination province.
USA customers will not be charged sales tax.
Import Fees and Duties for the USA
US Customers (Updated August 25, 2025):
Import duties, taxes, and charges will be Prepaid using DHL Express Worldwide. In addition, DHL may also apply a broker fee.